jay77's Privacy Policy

This Privacy Policy ("Policy") is issued by the jay77 platform ("Platform", "we", "us") and applies to all users ("you", "your") of the jay77.lat website. This Policy tells you what types of information we collect, why we collect it, how we use it, and how we keep that information secure.

By creating an account on jay77 or using the Platform, you consent to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using the Platform.

To operate the jay77 platform and provide you with the best possible service, we collect the following categories of information:

1.1 Information You Provide Directly

When you register for an account on jay77 or log in, the information you voluntarily provide includes:

• Full name and date of birth — for age verification (the platform is for users aged 21 and above only).
• Email address and contact details.
• Payment information — such as your bKash, Nagad, Rocket, or Upay account number or bank transfer details.
• Your chosen username and password.
• Documents uploaded for identity verification (where applicable).

1.2 Automatically Collected Information

When you use the Platform, certain technical information is collected automatically:

• IP address and device type.
• Browser type and version.
• Operating system.
• Date and time of access to the Platform (according to Bangladesh Standard Time, BST / UTC+6).
• Cookies and session data — to improve your browsing experience.
• Referral source (how you arrived at jay77).

1.3 Transaction & Gaming Information

Your account deposit and withdrawal history, betting and gaming activity logs, bonus-related information, and account balance changes — all of this information is stored for security and fraud prevention purposes.

We use the information we collect for the following specific purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To keep all platform services running smoothly, including gaming, deposits, and withdrawals.
• Customer support: To resolve your issues via live chat or email.
• Security & fraud prevention: To detect and prevent unauthorized access and fraudulent transactions.
• Responsible gaming: To monitor your gaming activity and provide support when needed.
• Legal compliance: To comply with applicable laws and regulations.
• Platform improvement: For analysis and research to further improve the user experience.
• Communication: To send important updates, security alerts, and account-related notifications.

jay77 uses industry-standard technology and practices to protect your personal information. The key elements of our security framework are as follows:

3.1 Technical Safeguards

• SSL encryption: All data transferred between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Password hashing: Your password is never stored in plain text — it is kept in an irreversible hashed form.
• Firewalls & intrusion detection: Advanced firewall systems are active to prevent unauthorized access.
• Secure payment gateway: All transactions via bKash, Nagad, Rocket, Upay, and bank transfer are processed through secure channels.

3.2 Organizational Safeguards

• Only authorized personnel can access personal information, and they are bound by strict confidentiality obligations.
• Regular security audits are conducted.
• A response plan is in place for rapid action in the event of a security breach.

jay77 never sells, rents, or transfers your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

• Payment processing partners: Minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Technology & service providers: With trusted partners who provide infrastructure, analytics, or security services to operate the Platform — only under contractual confidentiality terms.
• Legal obligations: In response to a court order or a lawful request from a government authority.
• Fraud prevention: With authorities capable of investigating criminal activity.

In the above cases, third parties are obligated to use your information only for the specified purpose and in accordance with our instructions.

The jay77 platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality and experience of the Platform.

5.1 Types of Cookies

• Essential cookies: To keep login sessions active and ensure security — the Platform cannot function properly without these.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To collect platform usage statistics and improve service quality. This information is collected in aggregated and anonymized form.

You can disable cookies from your browser settings, but this may limit some functionality of the Platform.

You have the following rights regarding your personal information, and jay77 respects these rights:

• Right to know: You can find out what information we hold about you and how we use it.
• Right to correction: You can request correction of any inaccurate information in your account.
• Right to deletion: In certain circumstances, you can request that your information be deleted — except for information retained to fulfill legal obligations.
• Right to restrict processing: In certain cases, you can request that the use of your information be limited.
• Right to data portability: You can receive a copy of your personal information in a specified format.
• Right to object: You can object to the use of your information for certain purposes.

To exercise these rights or for any information-related request, please contact our support team.

jay77 retains your information only for as long as it is necessary:

• For the entire duration that an active account remains active.
• For a defined period after account closure to fulfill legal obligations.
• As needed for dispute resolution and fraud investigations.
• Up to the retention period defined by our business policy.

Once the need for retention has ended, we securely delete or anonymize the information.

The jay77 platform is for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. An age verification process is conducted at the time of account creation.

If it comes to our attention that information from a minor has been collected inadvertently, we will delete it immediately and close the associated account.

jay77 reserves the right to update this Privacy Policy as needed. If significant changes are made to the Policy, we will:

• Update the date on this page.
• Send a notification to your registered email.
• Inform you when you log in to the Platform.

If you continue to use the Platform after changes have been made, you will be considered to have accepted the updated Policy. You are therefore encouraged to review this Policy periodically.

The jay77 platform may contain links to other websites. We are not responsible for the privacy policies or content of these external sites. You are advised to read the privacy policy of any third-party site before visiting it.

This Privacy Policy should be read together with jay77's other legal documents. The related documents are:

• Terms & Conditions — the overall terms for using the Platform.
• Responsible Gaming — guidelines for safe and mindful gaming.
• FAQ — answers to common questions.

If you have any questions, concerns, or information-related requests regarding this Privacy Policy, please contact our support team. jay77's customer support team is available 24/7 in Bengali and English.

Visit the FAQ for more questions